Support and Frequently Asked Questions
This video will introduce you to the shop + answer your questions!
Since this is a digital product and not a physical product, your will get access to your digital product immediately. Each template is delivered after purchase via a PDF download. You'll receive immediate access to your templates + walkthrough video trainings on your PDF.
If you have any issues with your order or PDF, please email@example.com
Each template set comes with walk-through videos on how to access, download and use your templates right away.
Unfortunately, the bundles are preselected and come as they are. They contain everything the individual sets do but at a discounted rate. Score!
Each template is delivered immediately after purchase via a PDF download. You'll receive immediate access to your templates + walkthrough video trainings on your PDF. Please note this is a digital product and not a physical product. If you have any issues with your order or PDF, please firstname.lastname@example.org
Yes. I recommend first adding your templates to your Canva Account on desktop and accessing then from your Canva App on your mobile or tablet. This will make it adding to your account easier.
You can use my products to create digital products like PDF ebooks, workbooks, graphics etc. for your business. You cannot use my templates to make your own Canva templates for sale or for client work without purchasing a commercial license. Thank you for understanding and respecting the hard work that has gone into creating these templates. If you are not sure, please email me at hello@Nicholette.biz
Absolutely. The Canva Template Shop has an All Access Pass, which is a Your All Access Pass includes a standard license that you or your team can use to create unlimited end products for personal use in your Canva account.
If you’re not already using Canva templates for your biz, you are totally missing out! Think about it this way. We use templates all the time, in our biz and in our day-to-day lives. The Trello board you duplicate for every new project? That’s a template. The plug-and-play landing page designs you use, so you don’t have to start from scratch? Even your grocery list printable is a template! What we looooove about all these templates is that they totally streamline our lives. They shave hours off of whatever we’re doing, because we a) don’t have to start from scratch, and b) don’t have to fall into the internet rabbit holes looking for inspo. Canva Templates do the exact same thing for all the visuals in your business. Just plug your content and brand elements into the existing format and voila. You have a gorgeous ebook, Insta post, Facebook banner, or whatever graphic you need in minutes (not hours or days).
Heck yeah, love! That’s why I created The Canva Template Shop in the first place — because marketing your biz with on-brand, eye-catching graphics should feel easy, no matter how much design experience (or how big of a budget) you have.
Yes.Each template comes with a video walk-through, showing you exactly how to set up and personalize your templates in no time. Plus, my team and I are only ever an email away at email@example.com if you need extra help.
If you want to use my templates to create graphics for your clients, you'll just need to upgrade to the commercial license. Simply choose personal or commercial when adding to cart.
No problem. Just send your question over to me at hello@Nicholette.biz and my team and I will get back to you ASAP.
Yes! We're excited to offer payment plans through Sezzle. Just go select checkout and select Sezzle as your option at the end. Here is a quick video to show you how.