Frequently Asked Questions

What's included with the templates?

Each Canva template pack includes:
• A Branded + Editable Mood Board (value $9.00)
• Video tutorials to customize your templates
• 3+ template variations to repurpose
• Bonus training to help you brand your visuals like a pro (value $97.00)

Are these templates Canva 1.0 or Canva 2.0?
All templates are Canva 2.0

Can the bundle items be switched out?
Unfortunately, the bundles are preselected and come as they are. They contain everything the individual sets do but at a discounted rate. Score!

Can I use these templates on mobile or my tablet? 
These templates were designed for desktop use. If you use Canva fonts only you can use them on your app after downloading them into your Canva account on your desktop.

How do I get these templates into my Canva account? 
Each template set comes with a tutorial on how to access, download and use your templates right away.

Can my VA use my Templates?
Yes, your VA may use your purchased templates in your Canva account for your business. If she wants to use them in her account / her business, she has to purchase her own set. One set per account only, please. 

Can I use your templates for my clients?
If you want to use my templates to create graphics for your clients, you'll need to upgrade to the commercial license. Simply choose personal or commercial when adding to cart.

Please note: you MAY NOT transfer my templates to your clients. That is stealing. Your clients would need to purchase their own templates.

Can I create products to sell?
You can use my products to create digital products like PDF ebooks, workbooks, graphics etc. for your business. You cannot use my templates to make your own Canva templates for sale or for client work without purchasing a commercial license.

Thank you for understanding and respecting the hard work that has gone into creating these templates.

Do you offer refunds?
Since you'll get access to all the templates and trainings right away, I won't be able to return your money. However, if you have any issues at all, please reach out to me at hello@nicholette.biz.